Computer Repair Business Plan Executive Summary PC Repair will provide computer and technical consulting repairs, training, networking and upgrade service to local small businesses as well as home PC users. The company will focus on marketing, responsiveness, quality, and creating and retaining customer relations.
We are on the brink of penetrating a lucrative market in a rapidly growing industry. The current trend towards an increase in the number of entrepreneurs and competition amongst existing companies presents an opportunity for I Tech Solutions to penetrate this market. Located at discussion omittedwe realize that, for us to prosper, we need to be flexible and responsive, to delight clients by providing them with what they want, when they want it, and before the competition can offer it.
Once the needs and processes are understood and described, leading edge products and best-of-industry skills will be applied to design and develop a fitting solution to enable the client's business in the most cost effective way. Our marketing strategy will be based mainly on ensuring that clients know what need the service s is able to fulfill, and making the right service and information available to the right target client.
We intend to implement a market penetration strategy that will ensure that our services are well known and respected in our respective industry. Our promotional strategy will involve traditional advertising, Internet marketing, personal selling, public relations, and direct marketing, details of which are provided in the marketing section of this plan.
It is important to recognize that make our intangible resources, such as our ability to relate to customers regarding their needs and wants, management style, corporate culture and commitment.
These elements will differentiate us from our competitors and contribute towards the development of a sustainable competitive advantage. In a nutshell, we don't intend to just market and sell our product and services, but to provide customized services and products that will enable our clients to optimize their output and, assist in the attainment of their goals and objectives.
However, for us to attain the above stated we shall need funding from outside investors. We intend to attain the following objectives: Develop a follow-up strategy to gauge performance with all our clients.
To continuously formalize and measure cross-functional working communication so as to ensure that the various departments work harmoniously towards attainment of company objectives. To instill a culture of continuous improvement in beating standards of customer satisfaction and efficiency.
We are fully committed to supporting growth and development in the economy. The key success factors will include the following: Excellence in fulfilling the promise: This dictates that we have the latest technology, hardware, software, and well-trained personnel so as to deliver this promise.
Timeous response to clients' orders: We need to be continually communicating with the client, ensuring we provide needs-based solutions.
Skill and depth of knowledge: Considering the nature of our services and their relative infancy on the market, the skill and depth of knowledge of our personnel is of utmost importance in determining the provision of the service s to the end-users.Computer support is a fast growing business category.
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I Tech Solutions is a start-up company providing professional computer consulting services in Botswana/5(25). About this business plan.
Austin Kinetic offers full-service outsourced IT support, from hardware and software to data backup and storage.
With five experienced computer engineers, Austin Kinetic will focus on medium-sized businesses with big IT needs and small IT departments.
I Tech Solutions computer support business plan executive summary. I Tech Solutions is a start-up company providing professional computer consulting services in Botswana. About this business plan.
I Tech Solutions, a consulting-oriented company, intends to fill the market need for a professional, customer-focused computer company.